Services

Retail Businesses

Rug Training

A stack of folded woolen sweaters in neutral colors on a wooden surface.

  • The world of rugs is one that many retail stores struggle with. It’s a huge market and without proper training your sales can fall flat.

    Elizabeth has worked with many retailers over the years by training their teams in house, to not only sell rugs but to understand them.

    • Perfect for any retail team who sells rugs in the showroom.

    • A huge asset for anyone dealing with the maintenance of a retail environment such as curation or end of day maintenance.

    • Education on material and their lifecycle & proper application

    • Review the rugs your organization sells and enjoy a tailored top tier sales education on pieces that you sell.

    • Education on production methods and learn to identify in the moment.

    • Standard sizes that your organization carries.

    • Where you sit in the retail market of rugs.

    • Education on competition.

    • Education on qualifying a client and selling the right rug for them.

    • Thorough Q&A with follow up options available for ongoing support

  • Reach out to discuss your businesses individual training needs.

    A discovery call with the team leadership is required. Custom packages available if needed.

    • In person training is ideal for this subject matter

    • Online Zoom training available for out of town clients.

    *$500+hst for 2 hour in person training.

    **Travel and accommodations not included

    ***training fees are based on a one time training. Long term contract rates are available

Design Management

Two women working together at a desk in an office, looking at a computer monitor. One woman with light brown hair, wearing glasses and a dark gray top, is facing the screen. The other woman, with long brown hair tied back, is on the left side of the image. There are office supplies and a bookshelf in the background.

  • The world of retail home decor has changed in the last 10 years. Now clients expect junior designers to sell furniture and help make sure that what they buy, fits.

    But, this can cause challenges in the dynamic on the sales floor with non designers, support staff and of course leadership. Through integration and connection work with Libby to iron out kinks in the team, processes and of course, identify areas of opportunity to level up your team.

    Having worked hand in hand with the Senior Toronto designer of Restoration Hardware and as a liason with the leadership team in two galleries while acting as the project coordinator, Elizabeth learned the fine art of balance between respecting and integrating the needs of a retail business with those of a design firm.

    • Meeting with leadership to understand their concerns as well as their excitement within the business. Discuss integration and what is and is not working. The goal is for everyone to feel communication and a connected team.

    • Training for the designers on your team from junior to senior in supporting them to understand their role and find the fulfillment they may crave in your environment.

    • Develop key systems and processes to streamline challenging processes for your team.

    • Work with sales and support staff to integrate and learn through the designers.

    • Thorough Q&A with follow up options available for ongoing support

  • A discovery call with the team leadership is required.

    A full rundown of your needs as clients, and key outlines on the scope of support that you are requesting.

  • Delivery:

    • An initial in person assessment will be required. An up front fee will be required for a two day in person meeting with leadership and staff.

    • A report is provided 1 week later with observations, suggested adjustments, and long term integrations support.

    • In person training is ideal for this subject matter

    • Online Zoom training available for out of town clients.

    *$2000+hst for the first phase of this plan. Includes 2 full days on site and report. Price is a guideline and will be adjusted as necessary.

    **Long term support suggestions will be made, with a fee listed for such services should you choose to proceed.

    ***Travel and accommodations not included

Design and Architecture Firms

Rug Training - Material & Customization

A woman leading a discussion around a table with three other women, set against a colorful, textured wall.

  • The A&D Community relies heavily on product sales reps for training. But, are they really the experts in the materials and manufacture that they say?

    Sometimes yes, sometimes its someone who has been trained by that company.

    Get a true training experience for your team to ensure that they know what they need to in order to deliver high the product you need and have it delivered for your client. Because client trust hinges on the delivery of product.

    Area rugs can be a huge revenue earner for your design or architecture firm. But, if not done properly it can be a huge headache and money pit.

  • Reach out to discuss your businesses individual training needs.

    A discovery call with the team leadership is required. Custom packages available if needed.

    • A call or zoom to your needs assessment.

  • A full educational presentation in office or remote

    • various material samples

    • various construction samples

    • understanding of the tools used to design

    Fee: $300

    *Includes in person - 1 hour presenation

    *long term rug support and consulting available.

Decorative Arts & Material Training

Sample fabric swatches in various colors including blue, green, beige, and printed patterns, with brand labels and fabric type tags visible, on a wooden surface.

  • I have worked as a decorator for the past few years. But before decorating I worked as a sales rep and custom rug specialist. I know first hand how overwhelming it can be for Interior Designers, Architects & Decorators to jump into the world of decorative arts. As someone with a Bachelor of Design in Material Arts & Design I have learned about the materials that we use for our interiors from the base material through production method.

    With proper education your team can develop the skills to understand how these items that are being sourced are made. They will learn why certain materials are better than others, and learn to identify true craftsmanship over machine made.

    A better educated team means ones that makes better long term choices for your business and your clients.

  • Material Arts covers

    Ceramics, Glass, Fabrics and other fibre applications such as area rugs, wallpaper, etc

    This is a general overview for your team to learn more about the decorative arts through a material and technique based methodology.

  • A full educational presentation in office or remote

    • various material samples

      • fibre

      • ceramic

      • glass

    • various construction samples

      • fabrics

      • area rugs

      • lighting

      • tile

    • understanding of the tools used to design

      • Photoshop / illustrator

      • galantia

      • AutoCad

    Fee: $600+hst

    *Includes in person - 2 hour presentation

    *long term material arts & design curation support available.

Decorative Arts & Material Curation

Group of four people standing around a table, engaging in a discussion or activity. Two women are clearly visible, smiling and leaning over the table. One woman has blonde hair, glasses, and tattoos on her arm, and is wearing a white blouse. The other woman has long dark hair, glasses, a nose ring, and is wearing a black and white pinstripe blazer. The background shows an office space with a computer, a chair, and a window.

  • We’ve all been there, a design just isn’t coming together and you need something to shift.

    Or

    You just don’t want to rely only on suppliers, you want someone who is going to bring you new ideas that is not afiliated with one brand, but just great ones that are fabulous. It’s hard to find new and amazing product when running a business and you want someone who will bring you cool stuff because it’s cool!

    I work one-on-one with dynamic and creative teams to inspire and work to bring a good design to the next level.

    Often the missing link is a cohesive and common thread throughout the design, or that perfect thing that brings it all together.

    Let me work with you to create the project of your and your clients dreams.

  • Tell us about yourself/who will be enjoying the space

    • Send your new and existing furniture selections

    • Send any finishes or fixtures such as lighting, fabrics, window plans, etc.

      Note: it is always helpful to provide a video walk through of your home/space with your thoughts about it and them items you want to incorporate

  • In person or online support depending on the scope of work that you need. This is a fully flexible support system that is built depending on your needs. Some areas I can suggest up front are:

    • sourcing and introducing new product and product lines

    • Review of existing projects and refinement

    • Build a full design plan for projects to be implemented by your team

    • Support with customization of materials with suppliers utilizing 10 years of custom experience

    • Analysis of any supplier or materials to ensure long term feasability.

    Fee: $hourly / $flat rate available

    *long term rug support and consulting available.